Windows 11 Windows 11 was released on Oct 5th. We are still recommending that anyone using software for their work, check with the software manufacturer before updating. Also, check with your Managed Services provider before upgrading any equipment so they can ensure you won’t have any issues upon upgrading. Once you have the all-clear to…
Technology is a productivity tool not a people replacer The robot overlords we have been waiting for haven’t arrived yet. The conflict between human jobs and robotic automation is still in its infancy. The most important asset, technology or otherwise, companies have is their employees. Robots, automation, video conferencing, and cloud solutions are being used…
Marketing Minute: First Impressions Many people don’t realize it but initially the only comparison a prospect has between you and your competition is your marketing. If the prospect hasn’t received a referral from a trusted resource the only comparison tool, they have is your marketing. This includes your website, search reviews, printed material, and your…
Why Avoiding Cyber Security Training Could Cost You Your Business By now, most leadership has heard of cyber security training, but why is it so important? Cybercrime is up 600% due to the Covid-19 pandemic. Almost 90% of all data breaches are caused due to human error. Your company’s data is only as strong as…
Ransomware: Why Backups Are No Longer Protection We have all heard of the threat of ransomware and how malicious actors encrypt your files and demand a payment to provide access to your data. Until recently there were two major ways firms protected themselves from the threat of ransomware. The first protection was prevention by implementing…
Video Conferencing Today we are going to talk about Video conference tools. A quick note before we go much further, just because everyone now has video conference tools doesn’t mean what used to be a phone call now needs to be a video. I don’t need to see Mary’s cat or Little johnny running around…
Appointment Setting There are a ton of new options for setting meetings and appointments for your clients and prospects. Gone are the days of “what times are you available”, “that doesn’t work I have to pick up the kids” or “this guy thinks I want to meet at 3 on a Friday?” We recommend 365…
Password Hygiene Today we are going to discuss password hygiene and no we are not talking about a teenager not using deodorant. We are talking about not making stinky habits when it comes to your passwords. There are 3 big mistakes people make when managing their passwords. Number 1 is using the same password. Don’t…
Keeping Stakeholders in the loop Today we are going to discuss keeping your Stakeholders in the loop when making changes. For managed services providers that means obvious items such as new computers, networking, and new employees. Clients should also remember to keep their managed services provider in the loop for other items such as a…
Should I Allow My Employees to Work From Home? The pandemic has escalated the need for employees to be able to and their desire to perform their job or a subset of their duties away from the office. Should your firm allow employees to work from home? What are the risks of your employees working…