Maximize Productivity from your workforce

Maximize Productivity from your workforce

Almost every firm is experiencing staffing issues. Leadership must ensure they are maximizing employee productivity. I divide these productivity enhancements into three categories: hardware, software, and time management. Hardware improvements can be the addition of monitors, replacing aging hardware, and if applicable, providing remote work abilities. Adding just 1 additional monitor to workstations can boost…

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How SMBs can gain an edge in retention and attracting new employees

How SMBs can gain an edge in retention and attracting new employees

Small firms are facing very difficult staffing challenges. Smaller firms are losing current employees and finding it hard to compete with larger firm’s dollars. I offer a couple of ways to retain your current employees and possibly attract new ones. Studies have shown that more and more workers are opting for flexibility over salary. This…

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What is BEC and why should I be worried

What is BEC and why should I be worried?

What is BEC? BEC is a Business Email Compromise. This basically means that a malicious actor has gained access to an email account. These attacks are typically the result of a credential being leaked on the dark web or a user falling for a phishing email and providing their credentials. In years past these attacks…

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IT Policies and Procedures

IT Policies and Procedures

Having the right protections in place won’t alone protect you from today’s cyber attacks. Companies should also ensure they have the proper policies and procedures in place to protect against human mistakes. Some of these would be policies around money transfers, bank wires, and credit card activities. Also policies around sending passwords or other company…

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Can you use Windows 10 Home for Business

Can you use Windows 10 Home for Business?

Companies should not use Windows Home editions for business. There are many reasons why but the major highlights are: Windows updates can’t be properly managed in Home OS, they simply push all updates as they are released. Devices don’t come with BitLocker data encryption to protect your data in case of lost or stolen device…

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tax scams

Tax Scams

During tax season we see a big up tick in tax scams. We suggest using the ARP method to protect from tax scams. Act Fast – File your taxes early and any attempts to trick you will be easily identified and protect you from someone trying to maliciously file with your social. Recognize – Educate…

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gmail changes for scan to email

Gmail Changes Are Coming

Starting May 30, 2022, Google will no longer support the use of third-party apps or devices using only your google username and password. What does this mean? It means if you are using mail applications, older mobile phones, or using scan-to-email features on a copier they may no longer function. We have seen some firms…

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strategic planning for your firm

Strategic planning

Now that the craziness of tax season is over, it is a great time to get some strategic planning done. While tax season is still fresh of mind, we recommend you make a list with these items: What was the biggest frustration during the season? What was the one thing that you and your staff…

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Password Hygiene

Increased Cyber Threats and how to protect your firm.

In a press release from the White House on March 22, 2022, the President states: “ I have previously warned about the potential that Russia could conduct malicious cyber activity against the United States, including as a response to the unprecedented economic costs we’ve imposed on Russia alongside our allies and partners. It’s part of Russia’s…

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Staying Productive Even During The Busy Season

We all know things can be crazy and seem overwhelming during tax season. Here are 5 tips to keep you productive during the busy season: Clean your desk and your “virtual desk” regularly. While daily cleaning of your desk may seem like a dream, we should at least try to do it weekly. Get all…

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What is Spear Phishing and How Do I Protect My Firm | Plus One Technology

What is Spear Phishing and How Do I Protect My Firm?

Spear phishing is an email targeted towards a specific individual, organization, or business. The intent of these emails is to steal data for a malicious purpose. The information they are after can be many things such as: bank accounts, credit cards, social security numbers, EIN, or other sensitive information. Accountants are often the target of…

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E-mail Security

E-mail Security

Who listening here has perfect employees? Can your employees make the right decision over 100 times a day? Without proper e-mail protection and training that is what we ask our employees to do. We have discussed training before, today we are going to discuss e-mail protection options. Good e-mail protection add ons can either help…

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Don’t use Free Email for business

Don’t use Free Email for business

Are you still using a “Free” Email service for your business? You need to stop today! Gmail, Verizon, Comcast, Yahoo, AOL, and many others offer you a free email address. This is ok for organizing a golf trip, or sending cat videos to grandma but not for your business. Here are 5 reasons you shouldn’t…

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Email Storage Should Not Be Workflow

We talked before about why we don’t want to hoard emails but today I want to talk about specifically why you shouldn’t use email as permanent storage for day to day business work flow. E-mail is great for communicating with your vendors and clients but it should not be the sole place we store items…

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Hoarding Email

Welcome to the earliest emails in my inbox. There are soo many important e-mails here. Oh look it is a 20% sale on all Nerf guns at Jamesway next week. Here is another one from my uncle, if I don’t forward this email to 10 people in the next 10 minutes I am going to…

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5 Reasons using a FREE email service is Dangerous for your Business | Plus One Technology

5 Reasons Using a FREE Email Service is Dangerous for Your Business

We see countless businesses still using a gmail, comcast, or other isp email address on their website and business cards. Domain names are so inexpensive, and security is such a priority, this is a mistake. Not only does it look unprofessional for you to be utilizing a free email service, IT IS! By using a…

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Tax Scams | Plus One Technology

Tax Scams

Now that we are in tax season you should make your clients aware of multiple tax and IRS scams that will be circulating this year. Please make all your clients aware that the IRS doesn’t initiate contact with taxpayers by email, test, or social media. There are two major types of IRS scams we see…

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It is ok to Delete an Email | Plus One Technology

It is Ok to Delete an Email

It is OK to delete an email. It is Ok and I know for many of us it goes against everything we feel in our bones, to delete an email. That email with the Kohl’s sale from last Christmas or dad jokes from Uncle Tommy from 2008, I think we can live without permanent record…

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Product Spotlight Inky E-mail Protection | Plus One Technology

Product Spotlight: Inky E-mail Protection

Fraud, account impersonation, and phishing scams are on the rise and every company should be looking at ways to combat this risk. Inky email protection helps users combat this risk by categorizing emails by risk. The inky protection puts colored banners at the top of every email to indicate risk level. The tool can help…

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What Is The Cloud and How Does It Benefit My Business? | Plus One Technology

What is the Cloud and How Does it Benefit My Business?

Over the past 10 years or so “the cloud” has become a somewhat vague technology term that often confuses business owners. One simple way to think about the cloud is simply “someone else’s computer”. Using the cloud simply means you are renting space or processing power on a server in a datacenter that isn’t located…

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Cyber Insurance What is It and Do I Need It | Plus One Technology

Cyber Insurance: What is It and Do I Need It?

Cyber Liability insurance is used to provide financial assistance in the event of a cyber-attack. Often your general liability insurance policy or professional liability will contain some basic cyber liability coverage but with the increased risks and potential financial exposure a standalone policy should be considered. There are numerous attacks that can happen to a…

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Budgeting for IT

Creating an IT budget is something that every company should do, if you have no employees or 10,000 budgeting is important. The budget should include hardware replacements, subscriptions, support costs, and any other It related purchases. Your MSP should be providing these numbers to you but if not you can gather them yourself. We typically…

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Smart Devices

We are all installing smart devices in our homes such as thermostats, cameras, light switches, coffee makers, and smart hubs we talk to. How do we ensure these devices are secured and don’t threaten other devices on our networks? There are three things we believe are important when using these devices at home or office.…

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PC Warranties

When purchasing a new computer either from an MSP or retailer you are often offered a warranty. Should you purchase a warranty for your computer. A warranty is essentially a risk management to avoid large expenditures during a specified time. We typically do not recommend warranties on desktop or tiny computers because most of the…

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tech tip happy hour

Holiday Phishing Scams

As the holidays approach there are 4 types of phishing scams everyone should be on the lookout for. Fraudulent Shipping notifications – this is probably the most common attack during the holidays. The malicious actors will send you an email pretending to be from Amazon, Zappos, Apple, or more. The message may say there is…

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Marketing Minute Staying In Front of Prospects

Marketing Minute: Staying In Front of Prospects

We all want to send our prospects an email, postcard, flyer, or some other marketing and have them buy from us. Unfortunately, we all know it isn’t that easy. When we send our campaigns only about 1-2% of the prospects are looking to make a purchase for the products/services we sell. What do we do…

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Using Technology to Maximize Employee Productivity

Using Technology to Maximize Employee Productivity

Technology is a great tool to help improve the productivity of employees. Technology helps alleviate employees of menial, repetitive, and data entry tasks. The productivity gains from technology have been increasing every year for the last twenty or so years. We have seen an evolution from replacing people having to file folders, looking up pricing…

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Budgeting for IT

Budgeting for IT: The Whole Picture

You understand the importance of creating and using budgets for benchmarking company performance. How can you properly budget for IT spend. IT spending has evolved in recent years with the advent of subscription licensing, leasing, and more necessary services. In this article we will break the spending down into three parts: subscriptions, hardware, and services.…

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Phishing Scams don’t have to be complicated

Phishing Scams don’t have to be complicated

Today we are going to talk about a recent phishing scam to prove that anyone can not only fall for these scams but it doesn’t take a criminal mastermind to run them. During the early days of the pandemic, a 17-year-old British teenager pulled off a phishing scam to net him millions in bitcoin. What…

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WINDOWS 11

Windows 11

Windows 11 was released on Oct 5th. We are still recommending that anyone using software for their work, check with the software manufacturer before updating. Also, check with your Managed Services provider before upgrading any equipment so they can ensure you won’t have any issues upon upgrading. Once you have the all-clear to upgrade, these…

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smart office technology and networking | Comp-u-Ship IT Solutions

Technology is a productivity tool not a people replacer

The robot overlords we have been waiting for haven’t arrived yet. The conflict between human jobs and robotic automation is still in its infancy. The most important asset, technology or otherwise, companies have is their employees. Robots, automation, video conferencing, and cloud solutions are being used by employees every day but their tools aren’t replacing…

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Marketing Minute: First Impressions | Plus One Technology

Marketing Minute: First Impressions

Marketing Minute: First Impressions Many people don’t realize it but initially the only comparison a prospect has between you and your competition is your marketing. If the prospect hasn’t received a referral from a trusted resource the only comparison tool, they have is your marketing. This includes your website, search reviews, printed material, and your…

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Why Avoiding Cyber Security Training Could Cost You Your Business | Plus One Technology

Why Avoiding Cyber Security Training Could Cost You Your Business

Why Avoiding Cyber Security Training Could Cost You Your Business By now, most leadership has heard of cyber security training, but why is it so important? Cybercrime is up 600% due to the Covid-19 pandemic.  Almost 90% of all data breaches are caused due to human error. Your company’s data is only as strong as…

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Ransomware: Why Backups Are No Longer Protection | Plus One Technology

Ransomware: Why Backups Are No Longer Protection

Ransomware: Why Backups Are No Longer Protection We have all heard of the threat of ransomware and how malicious actors encrypt your files and demand a payment to provide access to your data. Until recently there were two major ways firms protected themselves from the threat of ransomware. The first protection was prevention by implementing…

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Video Conferencing

Video Conferencing

Today we are going to talk about Video conference tools. A quick note before we go much further, just because everyone now has video conference tools doesn’t mean what used to be a phone call now needs to be a video. I don’t need to see Mary’s cat or Little johnny running around with no…

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Appointment Setting

Appointment Setting

There are a ton of new options for setting meetings and appointments for your clients and prospects. Gone are the days of “what times are you available”, “that doesn’t work I have to pick up the kids” or “this guy thinks I want to meet at 3 on a Friday?” We recommend 365 bookings but…

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Password Hygiene

Password Hygiene

Today we are going to discuss password hygiene and no we are not talking about a teenager not using deodorant. We are talking about not making stinky habits when it comes to your passwords. There are 3 big mistakes people make when managing their passwords. Number 1 is using the same password. Don’t use the…

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manufacturers representatives it support and service | Comp-u-Ship IT Solutions

Keeping Stakeholders in the loop

Today we are going to discuss keeping your Stakeholders in the loop when making changes. For managed services providers that means obvious items such as new computers, networking, and new employees. Clients should also remember to keep their managed services provider in the loop for other items such as a new phone system, new software,…

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Should I Allow My Employees to Work From Home | Plus 1 Technology

Should I Allow My Employees to Work From Home?

Should I Allow My Employees to Work From Home? The pandemic has escalated the need for employees to be able to and their desire to perform their job or a subset of their duties away from the office. Should your firm allow employees to work from home? What are the risks of your employees working…

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Define Your Target Market | Plus 1 Technology

Marketing Minute: Define Your Target Market

Marketing Minute: Define Your Target Market The pandemic has not only changed many of our workflows it has also changed the way we market. Companies can market to 1000s if not millions of people per day with the right marketing spend, but this can be a huge mistake. Companies should invest the time to building…

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How to Select a New Computer | Plus 1 Technology

How to Select a New Computer

How to Select a New Computer Many of you who upgraded your computers during the initial Windows 10 launch may be again looking for a new computer. There are four major factors when selecting a new pc; chassis, features, specifications, and price. Chassis is usually pretty easy but it has expanded a bit in the…

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cloud storage services collegeville | Comp-u-Ship IT Solutions

Cloud Migration Mistakes

More and more companies are migrating segments or the entire business to the cloud. The cloud provides great benefits such as the ability to work anywhere, enhanced security, mitigating risks pertaining to a physical building, and greater flexibility and scale. There are questions companies should be asking of our software and IT providers before making…

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Small to Medium Business Mobility | Plus One Technology

Small to Medium Business Mobility

Business mobility has moved from “a nice feature” and seldomly used, to a requirement in today’s modern workplace. The ability for employees, management, and the executive team to transition seamlessly from the office to home and other remote locations is now critical to the viability of an organization. In this article I will explain three…

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ransomware attack

What is Ransomware and How Do I Protect My Business?

Ransomware is a malicious program that infiltrates your pc usually through a link in an email or an infected website. The program then encrypts all the files it can access on your pc and across the network. The program writes the decryption key to a hosted server. The program prompts the user to pay a…

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onedrive and sharepoint

What is OneDrive and SharePoint?

OneDrive and SharePoint are a collaboration, file sharing, and management tools provided by Microsoft. The backbone of each tool is very similar. Each tool provides a central location to store and access files. The files are stored on Microsoft servers but can also be fully synced to your local machines. Both OneDrive and SharePoint provide…

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business asset vulnerability

Your business’s most vulnerable asset, your data

Data is critical to every business. Businesses have multiple subsets of data such as; sales, client, employee, vendor, and various company data. In today’s world companies must use a combination of permissions, security, and policy to protect company data.   Permissions  Companies should take a holistic view of the data folder structure and determine what…

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hacked Email

Email spoofing, what is it?

I received a threatening message from my own email address! Is this real? How did they do it? Should I be worried? These types of emails are unfortunately commonplace in today’s world. We get at least one call a day about these types of emails. So how do they do it? Every email that is…

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