Business Process Optimization

What is Business Process Optimization?

This is the process of examining processes inside of your business to discover inefficiencies, bottlenecks, or manually driven procedures that are not running as efficiently as they should.

 

Examples of these can be:

• Sales proposal creation that requires multiple individuals or manual calculation to create
• Any process which involves copying data from one system to another
• Any system that relies on a piece of paper
• Processes that involve a human to summarize data
• Human lead data compilation
• Changing logistics or manufacturing process to speed up data delivery

Our Starting Point

 

First we need to understand your current workflows and the inefficiencies they are creating in your business. We can assess specific workflows you want to address or we can do an analysis of all your key workflows. This process includes:

• Discussing current workflows with staff and stakeholders
• Identifying software currently involved
• Documenting current workflows
• Identifying current metrics and KPIs

Many companies find tremendous value in just having their workflows/procedures documented!

Mapping out the Route

 

How do we get from our starting point to our destination? We will identify key areas for improvement in each workflow. Discuss the vision, budget and expected ROI. The step includes a detailed workflow improvement plan and KPIs.