VOIP TIPS

Check out some helpful video tips about Voice Over Internet Protocol (VOIP)

In this VOIP video, we guide you through simple yet effective steps to diagnose and resolve common phone system issues. Watch now and regain power over your device with ease.

VOIP Guides

Features

Calling Setup

Learn how to set up calling for computer (softphone) or deskphone (call controller mode).

Presence

Learn how to check a user’s availability

 

Placing and Receiving Calls

Learn how to place calls on the dial pad, through your contacts, from a chat, etc.

 

Active Call Actions

Learn how to use call features like “flip”, “park”, and “transfer” for effective call handling.

Voicemail & Call History

Learn where to access and manage voicemail, call history, and voicemail settings in the app.

 

Hardware

Yealink T54W

Yealink W56H & W70B Base

Software

Desktop App with Call Controller Mode

Learn how the Elevate App enhances your desk phone calling experience.

 

Mobile App

Learn how the Elevate mobile app will keep you connected to your team and your customers anywhere, anytime.

Fax

Welcome to our comprehensive guide on Online Faxing! Watch as we take you through the ins and outs of online faxing. We will walk you through the process of sending a fax online. Whether you are a small business owner, a busy professional, or just someone who wants to simplify their communication, this video is for you!

The Fax Upload Application software is essential in making sure you can successfully upload and send a fax. This application should have been installed in your computer when your phone system was installed. Watch and learn about how to successfully upload and send your paperwork.

Application Error messages can occur when using the online fax. In this video we will walk you through how to troubleshoot this error and reinstall the application so it works properly.